Shipping policy

At Mega Mart, we strive to provide you with a seamless and hassle-free shopping experience. We are proud to offer free shipping worldwide so you can enjoy our products without worrying about extra costs. Please review our shipping policy below to understand our processing times, estimated delivery schedules, and other important details.

Order Processing

  • Once you place an order, our team begins processing it within 48 hours (excluding weekends and holidays).
  • During this time, we carefully verify your payment, conduct quality checks, and package your order for shipment.
  • You will receive an email confirmation with your order details once your order has been successfully processed and shipped.

Shipping & Delivery Times

  • We provide free worldwide shipping on all orders.
  • Estimated delivery time: 8 to 12 business days after order processing.
  • Delivery times may vary depending on your location, customs clearance procedures, and unforeseen circumstances such as weather conditions or holiday seasons.

Delivery Time by Region (Estimated)

  • United States & Canada: 8-12 business days
  • Europe: 8-12 business days
  • Australia & New Zealand: 8-12 business days
  • Asia: 8-12 business days
  • Middle East & Africa: 10-14 business days
  • South America: 10-14 business days

Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real time.
  • It may take 2-5 business days for tracking updates to reflect on the carrier’s website.
  • If you do not receive your tracking information within five days of placing your order, please contact our support team.

Customs, Duties & Taxes

  • All international orders are shipped duty-free, meaning you won’t have to pay additional customs charges in most cases.
  • However, some countries may impose taxes or duties on imported goods. If applicable, these fees are the responsibility of the buyer.
  • We recommend checking with your local customs office for more information on potential import charges.

Lost or Delayed Shipments

  • If your package has not arrived within the estimated timeframe, please check the tracking details for any updates.
  • If your order is significantly delayed or appears to be lost, please contact us, and we will assist you in locating your package or arranging a replacement.

Incorrect Address & Failed Deliveries

  • Please ensure your shipping address is correct before completing your purchase.
  • If an order is returned to us due to an incorrect address, a re-shipment fee may apply.
  • If a package is undeliverable due to absence at the delivery address, the local carrier may hold the package for pickup or attempt re-delivery.